FAQs

How can I pay my order ?

You can pay using:

  • Credit card
  • Paypal (credit card, bank transfer, etc) 
  • Bank transfer

Where do you deliver?


We ship worldwide 


How do I return an item?


You have the option to return your order purchased at www.ekaterinagalera.com within 14 days from moment you received your item, without any reasons or pay penalties, except postage for the return of the item.

To return an item, just fill in the Return Merchandise form, which is available under the heading Terms and Conditions.

You will have to pay for the return shipment. The returns should be in their original condition.

When you return an order, you are refunded the purchase price. The refund will be credited using the way of payment you used to purchase, within 1-2 days from the time the return order is received and we have checked to make sure that it is not damaged in any way.


Do you wholesale?


 We'll be happy to work with you to adjust wholesale orders. Please contact us and include the following informations:

  • Store
  • Quantity you want to buy
  • Adress
  • Social sites (Facebook, Instagram, ...)

Can I use photos?

All images can be used without permission, but only if active link to our site (www.ekaterinagalera.com) is associated to each one.

 

If you are journalist or blogger, contact me for more information and for high resolution photos.



If your question is not listed below, then contact us.